ICT Infrastructure and Service (IS) Unit
The ICT Infrastructure & Services Unit is committed to developing, implementing, and supporting network systems and technologies that reinforce the University's mission as a provider of high-quality ICT infrastructure. Network Services include adequate connectivity for most of today’s high-speed network and computing needs. The HU ICT Directorate staff supports different colleges/schools/departments/units to determine the type of connection needed to link the workstations and labs, which are the university's backbone.
Infrastructure and Service Unit Roles and responsibilities
Roles and responsibilities
- Create and manage the physical layer connectivity of new and existing campuses, buildings, classrooms, offices and laboratories
- Create and manage the IP layer connectivity
- Plan, implement and manage the Internet connectivity
- Creating acceptable use policy for the network and Internet
Roles and responsibilities
- Secure the network from Internal and external threats
- Monitor real time status of the physical and logical connections
- Log and audit network access
- Create and manage application-ready local cloud infrastructure
- Update and patch the operating systems and middleware in data centers
Roles and responsibilities
- Plan, implement and manage internal communication and collaboration platforms (email, portal, unified communications, etc.)
- Plan, implement and manage online and offline backup
- Plan, implement and manage patch management and end point malware protection for campus users and staff workstations
- Plan, implement and manage central Identity management solution for existing and new systems to be implemented
Vision:
Building adequate and reliable ICT infrastructure and services
Mission:
To build, deploy and support innovative, quality and sustainable ICT Infrastructure and service that meet the changing ICT needs of the University.