ICT Support at Haramaya University

At Haramaya University, our Information and Communication Technology (ICT) Directorate is dedicated to providing comprehensive support to enhance the academic, administrative, and research activities of our community. Our goal is to ensure that all members of the university have access to reliable and efficient ICT services.

Key Services Offered:

  • Technical Support and Maintenance: Our team is available to assist with any technical issues, including troubleshooting, repairs, and maintenance of ICT equipment such as computers, printers, and projectors.
  • Network Services: We manage and maintain a robust network infrastructure, providing both wired and wireless connectivity across the campus to ensure seamless internet access.
  • E-Learning Platforms: We support various e-learning systems, enabling students and faculty to engage in online courses, virtual classrooms, and digital collaboration.
  • Email and Communication: Our email services facilitate efficient communication within the university community, ensuring that everyone stays connected.
  • Website Management: We oversee the university’s website, ensuring it is a reliable source of information and a platform for academic and administrative communication.
  • Digital Library Access: Our digital library system provides easy access to a vast collection of academic resources, research papers, and e-books.
  • Video Conferencing: We offer high-quality video conferencing facilities to support virtual meetings, webinars, and remote learning sessions.
  • Training and Consultancy: We provide training sessions and consultancy services to help the university community effectively utilize ICT tools and services.

How to Get Support:

  1. Contact ICT Support: Reach out to our ICT support team via email at ict@haramaya.edu.et or call +251255530376
  2. Submit a Request: For specific issues or requests, submit a support ticket through our online portal.
  3. Visit the ICT Office: For in-person assistance, visit our ICT office located in the main administrative building.

Our dedicated ICT support team is here to ensure that your technological needs are met promptly and efficiently. We are committed to providing the best possible service to support your academic and professional endeavors at Haramaya University.